Version 1.0 — In effect on April 28, 2026
Last updated: 22 May 2026 — vocabulary simplification (« Tenant » replaced by « Salon »). No substantive change to rights or obligations.
These terms (the « Terms ») constitute a contract between you (« you » or the « Salon ») and Les Logiciels Cygsoft Inc. (« Cygsoft », « we »), a Canadian company registered in Quebec (PO Box 1281, Sept-Îles QC G4R 4X7).
By creating an account, accessing or using the Clairgest service (the « Service »), you acknowledge that you have read, understood and accepted these Terms as well as the Privacy Policy.
If you are acting on behalf of a business, you warrant that you have the authority to bind it.
Clairgest is an online management software (SaaS) for esthetics, hair and massage therapy professionals in Canada. The Service notably enables:
The Service is provided « as is » and evolves regularly. New features may be added and some may be modified or removed.
You must:
You are solely responsible for activities carried out through your account.
The Service is offered under different pricing plans, whose features and prices are published on the website and within the Service interface. Cygsoft reserves the right to modify the pricing schedule with 30 days' notice, it being understood that any change applies only to future billing periods.
A free 14-day trial period is offered to new Salons from account creation. No payment method is required for this period. At the end of the trial, access to the Service requires activating a paid plan.
Subscriptions are billed monthly on the activation date, in Canadian dollars (CAD), before applicable taxes (GST, QST, or HST depending on the billing province).
Failure to pay results in suspension of access to the Service after a 7-day formal notice, then termination after 30 days of non-payment. During suspension, the Salon's data remains preserved and accessible upon settlement.
You may terminate your subscription at any time from the Service interface, without fees or penalty. Termination takes effect at the end of the current billing period; no pro-rata refund is offered for periods already started, unless otherwise provided by law.
Payments made are non-refundable, except:
You retain all rights, title and interest in the data you enter into the Service (« Salon Data »), including client records, appointment history and the content you produce.
You grant Cygsoft a limited, non-exclusive, worldwide and revocable license to use, process and store the Salon Data strictly to provide, maintain and improve the Service.
Cygsoft treats Salon Data as confidential, in accordance with our Privacy Policy.
The Salon is solely responsible for:
Cygsoft provides the technical tools to fulfill these obligations (export, deletion, audit log), but their execution is the Salon's responsibility.
At any time and at the latest upon termination, the Salon may export its Data in a structured format (CSV or JSON) via the Service interface. This export is offered free of charge for 30 days following termination.
You agree not to:
Any violation may result in immediate suspension or termination of the account, without refund, and may be subject to legal proceedings.
The Service, its code, design, interfaces, brand (« Clairgest »), logos and all documentation are the exclusive property of Cygsoft (or its licensors), and are protected by copyright, trademark and other intellectual property laws.
No provision of these Terms grants you any right or license over these elements, other than a limited right to use the Service in accordance with these Terms.
The Service is provided « as is » and « as available ». To the fullest extent permitted by law, Cygsoft disclaims all express or implied warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.
Cygsoft makes reasonable efforts to maintain high availability of the Service, but does not guarantee uninterrupted, error-free or perfectly secure operation. Maintenance windows may cause interruptions, generally announced in advance.
Cygsoft maintains backups of the Service, but the Salon remains responsible for keeping its own copies of its critical data, notably via the export function.
To the fullest extent permitted by applicable law, Cygsoft's total cumulative liability toward a Salon, for any cause whatsoever (contractual, tort or otherwise), during a given year, shall not exceed the amount of subscription fees paid by that Salon to Cygsoft during the twelve (12) months preceding the event giving rise to the claim.
Cygsoft is in no case liable for indirect, incidental, special, exemplary or consequential damages, including loss of profits, revenue, data or clientele, even if Cygsoft has been advised of the possibility of such damages.
No provision of these Terms has the effect of excluding or limiting liability that cannot legally be excluded or limited (notably public order obligations).
You agree to indemnify and hold harmless Cygsoft (as well as its officers, employees and sub-processors) from any claim, loss, liability, damage, costs and expenses (including reasonable legal fees) arising from:
Cygsoft may suspend or terminate your access to the Service, without notice, in case of:
In case of termination for cause, your Data remains recoverable for 30 days, subject to contrary legal obligations.
Cygsoft may evolve the Service, add, modify or remove features. Substantial changes affecting the main use of the Service will be communicated with reasonable notice.
If a change substantially reduces the essential features of a current paid plan, the Salon may terminate its subscription and obtain a pro-rata refund of amounts paid in advance and not used.
Cygsoft may modify these Terms. The date of the last update appears at the top of the document.
In case of substantial changes, we will notify Salons by email and require their explicit acceptance at the next login. Refusal to accept the new Terms ends the contract at the end of the current billing period.
You may not assign your rights or obligations under these Terms without our prior written consent.
Cygsoft may assign these Terms, in whole or in part, to any affiliated entity or in case of merger, acquisition or sale of assets, provided that the Salon's rights are preserved at least equivalently.
Neither party is liable for a failure to perform its obligations caused by an event beyond its reasonable control (natural disaster, major infrastructure failure of third-party providers, government action, armed conflict, pandemic, etc.).
These Terms are governed by the laws applicable in the province of Quebec, Canada, without regard to conflict-of-law rules.
Any dispute arising from these Terms or the Service shall be submitted exclusively to the jurisdiction of the courts of the judicial district of Mingan (Sept-Îles), province of Quebec, subject to remedies that may be brought before a court of another district under public order rules.
For any question regarding these Terms:
Les Logiciels Cygsoft Inc.
PO Box 1281
Sept-Îles (Quebec) G4R 4X7
Canada
Email: support@clairgest.ca
The French version of these Terms is the official, legally binding text. This English version is provided for informational purposes only. In case of any divergence, the French version prevails.